A UX Researcher, academic-gone-rogue, and lifelong gamer.
Resume
Professional Summary
Digital media expert with over 10 years of experience conducting studies on media user experiences, with a focus on video games. Co-chair of the Games and Gaming mini-track for the Hawaii International Conference on System Sciences and member of the Editorial Board for the Journal of Electronic Gaming and Esports. Former Chair for the Game Studies Division of the National Communication Association and board member for the Esports Research Network.
Skills
Qualitative Research Usability Studies Remote and In-person testing
CMF and Hardware Studies Competitive Analysis Benchmarking Studies Personas Interviews Diary Studies Project Management
Work Experience
May 2022 - Present
Key Lime Interactive, Research Consultant II
Leads research studies that aim to produce actionable insights to help a growing list of Fortune 500 clients across all sectors understand and effectively engage their customers.
March 2022 - Present
The University of New Haven, Adjunct Lecturer
Teaches a self-developed course on leadership in esports, with a DEI emphasis, as part of the first Masters in Esports Business program in the U.S.
August 2019 - May 2022
Emmanuel College, Visiting Assistant Professor
Developed and taught several undergraduate courses in communication/media studies, including multimedia storytelling, journalism, professional communication, and gaming.
January 2012 - May 2014 / August 2018 - December 2019
Emerson College, Adjunct Lecturer
Developed the world's first video game live-streaming course in partnership with Twitch Student, and helped shape introductory courses in the Esports Communication program.
September 2011 - December 2013 / September 2017 - May 2019
Suffolk University, Adjunct Lecturer
Taught an array of communication courses, including communication theory and business communication.
September 2017 - May 2019
Curry College, Adjunct Lecturer
Developed and taught a course on the video game industry and gaming culture for a developing minor in game studies.
August 2014 - May 2018
Penn State University, Instructor
Taught a large-lecture course on the video game industry, cognitivie and social effects of games, and gaming culture.
Education
August 2014 - May 2018
Doctor of Philosophy (Ph.D.), Mass Communications
Penn State University, University Park, PA
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Concentration: Game Studies
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Graduate Minor: Women's, Gender, and Sexuality Studies
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Dissertation: "Growing up gamers: Female leisure in digital games culture"
August 2010 - Dec 2011
Masters of Arts (M.A.), Communication
Suffolk University, Boston, MA
Bachelor of Science (B.S.), Communication Studies
August 2006 - May 2010
Illinois State University, Normal, IL