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Professional Summary

Digital media expert with over 10 years of experience conducting studies on media user experiences, with a focus on video games. Co-chair of the Games and Gaming mini-track for the Hawaii International Conference on System Sciences and member of the Editorial Board for the Journal of Electronic Gaming and Esports. Former Chair for the Game Studies Division of the National Communication Association and board member for the Esports Research Network. 


Qualitative Research  Usability Studies     Remote and In-person testing 
CMF and Hardware Studies 
  Competitive Analysis  Benchmarking Studies 
Personas  Interviews  Diary Studies  Project Management 

Work Experience

May 2022 - Present 

Key Lime Interactive, UX Manager & Researcher

Leads research studies that aim to produce actionable insights to help a growing list of Fortune 500 clients across all sectors understand and effectively engage their customers. 

March 2022 - Present 

The University of New Haven, Adjunct Lecturer 

Teaches a self-developed course on leadership in esports, with a DEI emphasis, as part of the first Masters in Esports Business program in the U.S.

August 2019 - May 2022

Emmanuel College, Visiting Assistant Professor

Developed and taught several undergraduate courses in communication/media studies, including multimedia storytelling, journalism, professional communication, and gaming.

January 2012 - May 2014 / August 2018 - December 2019

Emerson College, Adjunct Lecturer 

Developed the world's first video game live-streaming course in partnership with Twitch Student, and helped shape introductory courses in the Esports Communication program.

September 2011 - December 2013 / September 2017 -  May 2019

Suffolk University, Adjunct Lecturer 

Taught an array of communication courses, including communication theory and business communication.

September 2017 - May 2019

Curry College, Adjunct Lecturer

Developed and taught a course on the video game industry and gaming culture for a developing minor in game studies.

August 2014 - May 2018

Penn State University, Instructor 

Taught a large-lecture course on the video game industry, cognitivie and social effects of games, and gaming culture.


August 2014 - May 2018

Doctor of Philosophy (Ph.D.), Mass Communications

Penn State University, University Park, PA

  • Concentration: Game Studies

  • Graduate Minor: Women's, Gender, and Sexuality Studies

  • Dissertation: "Growing up gamers: Female leisure in digital games culture"

August 2010 - Dec 2011

Masters of Arts (M.A.), Communication

Suffolk University, Boston, MA

Bachelor of Science (B.S.), Communication Studies

August 2006 - May 2010

Illinois State University, Normal, IL

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