Resume

Professional Summary

Highly accomplished UX Research Manager and Researcher with over a decade of experience conducting end-to-end research, driving product innovation in AI and automation, and adept at leading high-performing rapid research teams for Google

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Skills

Qualitative Research Usability Studies Remote and In-person testing
CMF and Hardware Studies Competitive Analysis Benchmarking Studies Personas Interviews Diary Studies Project Management

Work Experience

May 2022 - Present

Key Lime Interactive, UX Manager & Researcher

Oversees a rapid research program for Google, ensuring we consistently deliver quick, actionable insights that allow our client to engage effectively with their customers.

March 2022 - Dec 2022

The University of New Haven, Adjunct Lecturer

Teaches a self-developed course on leadership in esports, with a DEI emphasis, as part of the first Masters in Esports Business program in the U.S.

August 2019 - May 2022

Emmanuel College, Visiting Assistant Professor

Developed and taught several undergraduate courses in communication/media studies, including multimedia storytelling, journalism, professional communication, and gaming.

January 2012 - May 2014 / August 2018 - December 2019

Emerson College, Adjunct Lecturer

Developed the world's first video game live-streaming course in partnership with Twitch Student, and helped shape introductory courses in the Esports Communication program.

September 2011 - December 2013 / September 2017 - May 2019

Suffolk University, Adjunct Lecturer

Taught an array of communication courses, including communication theory and business communication.

September 2017 - May 2019

Curry College, Adjunct Lecturer

Developed and taught a course on the video game industry and gaming culture for a developing minor in game studies.

August 2014 - May 2018

Penn State University, Instructor

Taught a large-lecture course on the video game industry, cognitivie and social effects of games, and gaming culture.

Education

August 2014 - May 2018

Doctor of Philosophy (Ph.D.), Mass Communications

Penn State University, University Park, PA

Concentration: Game Studies
Graduate Minor: Women's, Gender, and Sexuality Studies
Dissertation: "Growing up gamers: Female leisure in digital games culture"

August 2010 - Dec 2011

Masters of Arts (M.A.), Communication

Suffolk University, Boston, MA

Bachelor of Science (B.S.), Communication Studies

August 2006 - May 2010

Illinois State University, Normal, IL